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Training & eTracking Solutions
Credit Hours
1.00
Price
$12.50 USD

Losing someone we care about to an act of violence is heartbreaking, and it’s easy to think it could never happen to us. Unfortunately, recent current events continue to remind us that we are not immune to these types of tragedies. 

This course is meant for all of us – employees and managers alike – because it’s always better to be prepared to respond to an active shooter situation. In this training course, you will learn about what to do in an active shooter situation, and how to prepare for an emergency, just in case. Remember, being aware, and as prepared as possible are the keys to helping protect ourselves, our employees, our customers, and our friends and loved ones. 

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It happens—people get angry. Sometimes anger builds for a while and sometimes it flares up without warning. Depending on your experiences, you might find expressions of anger frustrating, confusing, disruptive, hurtful, amusing, or even scary. Sometimes diffusing anger in a situation comes intuitively and at other times it seems like everyone falls to pieces no matter what anyone tries to do. Does any of this sound familiar? We can all benefit from strategies to help us manage anger to our advantage.

This course will equip you with the concepts, frameworks, and tools to help you develop a basic understanding of how to manage your anger, so you can optimize performance and unleash greater potential.

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Author
Training & eTracking Solutions
Credit Hours
1.00
Price
$12.50 USD

In this course, you will learn how to create a team from the ground up, using your end goals to guide your decisions. We will discuss common characteristics exhibited by successful, and unsuccessful, teams, and offer methods for encouraging your team members to trust and openly communicate with one another.

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This course will benefit any professional or would-be coach by giving them a coaching framework within which they can become more systematic, thorough, and strategic with their practice of coaching clients or employees.

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Price
$12.50 USD

This course will equip you with the concepts, frameworks and tools in order to host productive meetings.

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Author
Christina Kominoth
Credit Hours
1.00
Price
$10.00 USD

We all know that some amount of conflict is avoidable, but have you ever considered that conflict in the workplace can be beneficial as well as detrimental? In this training course, you will learn about what causes conflict and what managers and organizations as a whole can do to prevent and, when necessary, solve conflict.

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Price
$10.00 USD

Customers are your company’s most vital asset - without customers, your company probably won’t be in business for long. Providing a positive customer experience is one key to long-term success.

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Author
Insight Network Consultants
Credit Hours
1.00
Price
$10.00 USD

In today’s age, we are increasingly connected to the Internet and we use computers in our everyday lives and work. But the Internet is not completely safe from threats. In fact, attacks on our computers and accounts can happen any time, anywhere. That’s why it’s important to take security measures to protect your computer system, software, data, and personal information from cyberattacks.

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Price
$10.00 USD

If you work in customer service, you probably spend most of your time dealing with customers who have a problem they want to solve or a complaint they want to share. Unhappy customers are a regular part of your day.

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Price
$12.50 USD

As leaders, we all wish our teams could operate as well-oiled machines. But what does that involve? Trust, cooperation, and expertise – yes. But it also requires assigning tasks to the right people – in other words, delegation. This course will equip you with the concepts, frameworks, and tools to help you develop a basic understanding of the delegating process so you can optimize performance and improve productivity in the workplace.

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