To download the full User Guide, click here.
Emotions are a part of our everyday lives, and they play a critical role in how we interact socially and how productive we can be at work. Emotional intelligence is just as important, if not more important, as being smart. If you don’t know how you handle your own emotions, relate to others’ emotions, or understand the best ways to deliver information to others based on their emotional states, you may not be as successful in your endeavors as your emotionally-intelligent counterparts. This course will equip you with the concepts, frameworks, and tools to help you develop a basic understanding of emotional and social intelligence so you can optimize performance and unleash greater potential.
By the end of the course, you should be able to:
- Explain emotional and social intelligence
- Practice self-awareness
- Develop new ways to manage your emotions
- Recognize the emotions of those around you, and
- Relate to the emotions of the people you work with