Course Description
In this training, you will learn ways to listen to and communicate better with others. You will also discover various ways to encourage others to become better communicators. By the end of this course, you will be able to:
-Demonstrate why communication is so important
-Describe the three aspects of communication
-Identify the aspects of communication
-Distinguish between listening from hearing
-Identify key barriers to communication
-Demonstrate ways to overcome barriers to communication
-Identify the key components of active listening
-Describe factors that affect communication
-Describe alternative communication methods