Course Overview
This course introduces learners to the fundamentals of effective communication, focusing on listening, understanding, and interaction strategies that foster meaningful connections—especially with individuals with developmental disabilities. Participants will explore the key components of communication, learn how to identify and overcome common barriers, and discover ways to encourage and support expressive communication in others.
Learning Objectives
Upon completion, learners will be able to:
-
Explain the importance of communication in daily interactions and support settings.
-
Describe the three core aspects and components of effective communication.
-
Differentiate between listening and hearing and understand the value of active listening.
-
Identify common barriers to communication and demonstrate methods to overcome them.
-
Recognize factors that influence communication and describe alternative communication methods for individuals with varying needs.
Key Benefits
-
Comprehensive yet easy-to-understand guidance for caregivers, direct support professionals, and healthcare staff.
-
Builds confidence and skill in supporting clear, compassionate communication.
-
Self-paced, interactive online format.
-
24/7 access from any device.
-
Mobile-responsive training with built-in progress tracking.
-
Instant, downloadable certificates upon completion.
This program has been approved for Continuing Education for 20 total participant hours by NAB/NCERS—approval #20261214-36.75-A116953-DL
