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Feedback can be positive, given as praise and recognition, or it can or negative - and both are important. Being able to give clear and specific feedback is an important part of being a manager, but knowing how to accept feedback is an important tool for all of us. It’s when we know how to react to constructive feedback that we’re able to learn from mistakes and improve our work. This course will teach you the how to give and receive feedback for maximum impact and long-term success.
By the end of this course, you should be able to:
- Define feedback
- Compare different communication styles, and their preferred methods of giving and receiving feedback
- Discuss the best ways to give feedback
- Describe the best ways to receive feedback
- Prepare for difficult feedback situations