Courses

The risk of exposure to germs and viruses is present whenever a group of people are gathered together in one place. If you're gathering around children, it may seem like the exposure is certain! This course teaches the basics of infection control and universal precautions for child care workers in Maryland.

This short course will demonstrate the proper way to wear a face mask, and what things to avoid doing.

Aging begins at birth and ends at death. If you understand how the body ages, you can assist the individuals you support age in the healthiest way possible. This course walks direct support professionals through the different changes that occur as the body matures, and focuses on some unique aspects of aging in the DD/ID community.

In this course, you will learn the responsibilities involved with becoming a caregiver and how to cue, coach and assist residents with various tasks and activities of daily living.

Foodborne Illness is a common health issue. The good news? It is very preventable! In this course, you will learn what foodborne illness is, how it is contracted and the ways you can prevent it. If you prepare or eat food, you can benefit from this training!

There has been a recent resurgence in bedbug infestations worldwide, particularly in developed countries, including the United States. Although having bed bugs is not generally considered a health threat, living with them can be a traumatic experience and properly eliminating bed bugs is a time-consuming and expensive task. This course focuses on providing the basic information that is needed to control bed bugs, as well as teaching you how to identify and prevent bed bug infestations.

In this course, you will learn how to create a team from the ground up, using your end goals to guide your decisions. We will discuss common characteristics exhibited by successful, and unsuccessful, teams, and offer methods for encouraging your team members to trust and openly communicate with one another.

As children develop, they pass through four broad stages: infancy, early childhood, middle childhood and young adulthood. Each of these stages correspond to a different development level. This course will give child care workers a general idea of what to expect in each stage of development.

The CDC estimates that more than 16 million people in the United States are living with cognitive impairment. In this course, you will learn about cognitive impairment and how it relates to dementia and Alzheimer’s disease. We'll also discuss the differences between the changes associated with normal aging and cognitive impairment and offer methods for treating and supporting those with cognitive difficulties.

It can be very difficult for parents who have a child in care. It is important for child care workers to learn how to include parents in the decision making process and promote parental collaboration.

Communication is important because it allows us to express ourselves. As a direct care worker, it's important to know that there is more to communication than just talking. This training will teach direct support professionals about different forms of communication and how to communicate with individuals in the DD/ID community.

In today’s age, we are increasingly connected to the Internet and we use computers in our everyday lives and work. But the Internet is not completely safe from threats. In fact, attacks on our computers and accounts can happen any time, anywhere. That’s why it’s important to take security measures to protect your computer system, software, data, and personal information from cyberattacks.

If you work in customer service, you probably spend most of your time dealing with customers who have a problem they want to solve or a complaint they want to share. Unhappy customers are a regular part of your day.

When you sit down in the driver's seat of a car, you are taking your own life, as well as the life of others, into your hands. This course offers tips and techniques that will help direct support professionals become safe, responsible drivers.

As leaders, we all wish our teams could operate as well-oiled machines. But what does that involve? Trust, cooperation, and expertise – yes. But it also requires assigning tasks to the right people – in other words, delegation. This course will equip you with the concepts, frameworks, and tools to help you develop a basic understanding of the delegating process so you can optimize performance and improve productivity in the workplace.

In this course, we will take and in-depth look at depression and the various ways it affects individuals. We will review how many people are affected by depression, discuss what causes it, learn who is at risk, and identify the signs that may lead you to suspect when someone is depressed.

What can you do to prevent depression? How do you know if you are depressed, and if you are diagnosed with depression, how is it treated? This course answers all those questions as we take a closer look at depression.

Diabetes is a disease that can be diagnosed at any stage of a person's life. Although there is no cure for diabetes, there are medications and treatments that can help an individual manage the disease. This course details the different types of diabetes, as well as the treatment and prevention of diabetes.

Managing employee performance is the key to an effective performance management system. That includes setting goals, making sure that your expectations are clear, and providing frequent feedback. This training course will help you navigate the employee performance process and enhance your skills as a supervisor or manager.

An eating disorder is an unhealthy relationship with food and weight that can affect a person's body and mind. This course offers valuable information about the different types of eating disorders and gives some valuable insight on how to work with people who suffer from eating disorders.